{"id":1229,"date":"2025-03-05T15:37:40","date_gmt":"2025-03-05T14:37:40","guid":{"rendered":"https:\/\/nanofaktur.com\/?page_id=1229"},"modified":"2026-04-16T02:18:59","modified_gmt":"2026-04-16T00:18:59","slug":"support","status":"publish","type":"page","link":"https:\/\/nanofaktur.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n<section class=\"header-slider header-video smaller-0\">\r\n    \r\n            <div class=\"header-video-wrap\">\r\n            <video src=\"https:\/\/nanofaktur.com\/wp-content\/uploads\/2025\/04\/atoms.mp4\" autoplay loop muted playsinline><\/video>\r\n\r\n            <div class=\"container\">\r\n                                <div class=\"textcontent\"><h1>Support<\/h1>\n<p>Do you have an idea that requires high-precision or super-fast positioning? Then give us a call or send us an email. We will listen to you and work with you to find the optimal solution.<\/p>\n<\/div>            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\n\n\r\n\r\n<section class=\"textblock\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                <div class=\"textcontent\">\r\n                    <h2>Do you have any questions or feedback?<\/h2>\n<p>You can reach us at <a href=\"tel:+497721946470\">+49 7721 946470<\/a> or <a href=\"mailto:info@nanofaktur.com\">info@nanofaktur.com<\/a>. Alternatively, you can use this form:<\/p>\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n\r\n\r\n<section class=\"contactform onesided-fullwidth image-position-left image-width-medium\">\r\n    <div class=\"contactform-content\">\r\n        <div class=\"row\">\r\n            <div class=\"text-col col-12 col-lg-7\">\r\n                <div class=\"onesided-fullwidth-content textcontent\">\r\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1275-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1275\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1229#wpcf7-f1275-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1275\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1275-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email-Address*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Subject\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Your Message...\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-832\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-832\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and agree to the <a href=\"https:\/\/nanofaktur.com\/en\/privacy\/\">Privacy Policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-12 col-lg-5\">\r\n                <img decoding=\"async\" width=\"735\" height=\"835\" src=\"https:\/\/nanofaktur.com\/wp-content\/uploads\/2025\/04\/Gebaeude-MedRes.webp\" class=\"image\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/nanofaktur.com\/wp-content\/uploads\/2025\/04\/Gebaeude-MedRes.webp 735w, https:\/\/nanofaktur.com\/wp-content\/uploads\/2025\/04\/Gebaeude-MedRes-264x300.webp 264w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/>            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section class=\"downloads\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                <div class=\"textcontent\">\r\n                    <h2>Downloads<\/h2>\n<p>Manuals, Software, Programming Support<\/p>\n                    <p>This content is password protected. To view it, please enter the password:<\/p>                <\/div>\r\n                <div class=\"downloads-wrap\">\r\n                                            <form method=\"POST\">\r\n                            <input type=\"password\" name=\"password\" id=\"password\" placeholder=\"Password\">\r\n                            <div class=\"button-wrap\">\r\n                                <button type=\"submit\">Submit<\/button>\r\n                            <\/div>\r\n                        <\/form>\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n\r\n<section class=\"product-search\">\r\n<div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                <div class=\"textcontent\">\r\n                    <h2>Product Search<\/h2>\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-12\">\r\n            <div class=\"product-search-taxonomies top-level\"><div class=\"left-line-wrap\"><div class=\"left-line\"><\/div><div class=\"level-title\"><h3>Categories<\/h3><\/div><\/div><div class=\"taxonomy-buttons\"><button class=\"taxonomy-button\" data-term-id=\"87\">Drivers and Controllers<\/button><button class=\"taxonomy-button\" data-term-id=\"73\">Nano-Positioning<\/button><button class=\"taxonomy-button\" data-term-id=\"84\">Piezo-Actuators<\/button><\/div><\/div><div class=\"product-search-taxonomies sub-level d-none\"><div class=\"left-line-wrap\"><div class=\"left-line\"><\/div><div class=\"level-title\"><h3>Subcategories<\/h3><\/div><\/div><div class=\"taxonomy-buttons\"><button class=\"taxonomy-button\" data-term-id=\"88\" data-parent-term-ids=\"87\">Controllers (Closed Loop)<\/button><button class=\"taxonomy-button\" data-term-id=\"89\" data-parent-term-ids=\"87\">Drivers (Open Loop)<\/button><button class=\"taxonomy-button\" data-term-id=\"91\" data-parent-term-ids=\"87\">OEM\/PCB<\/button><button class=\"taxonomy-button\" data-term-id=\"74\" data-parent-term-ids=\"73\">Microscopy<\/button><button class=\"taxonomy-button\" data-term-id=\"78\" data-parent-term-ids=\"73\">Piezo-Stages 1D-2D-3D<\/button><button class=\"taxonomy-button\" data-term-id=\"83\" data-parent-term-ids=\"73\">Tip\/Tilt, Beam-Steering<\/button><button class=\"taxonomy-button\" data-term-id=\"85\" data-parent-term-ids=\"84\">Piezo-Levers<\/button><button class=\"taxonomy-button\" data-term-id=\"86\" data-parent-term-ids=\"84\">Piezo-Stacks<\/button><\/div><\/div><div class=\"product-search-taxonomies sub-sub-level d-none\"><div class=\"left-line-wrap\"><div class=\"left-line\"><\/div><div class=\"level-title\"><h3>Secondary subcategories<\/h3><\/div><\/div><div class=\"taxonomy-buttons\"><button class=\"taxonomy-button\" data-term-id=\"90\" data-parent-term-ids=\"89\">Enclosed<\/button><button class=\"taxonomy-button\" data-term-id=\"75\" data-parent-term-ids=\"74\">OBJ Objective Adaptors<\/button><button class=\"taxonomy-button\" data-term-id=\"76\" data-parent-term-ids=\"74\">Objective-Positioners<\/button><button class=\"taxonomy-button\" data-term-id=\"77\" data-parent-term-ids=\"74\">Sample Stages<\/button><button class=\"taxonomy-button\" data-term-id=\"79\" data-parent-term-ids=\"78\">X-Stages<\/button><button class=\"taxonomy-button\" data-term-id=\"80\" data-parent-term-ids=\"78\">XY-Stages<\/button><button class=\"taxonomy-button\" data-term-id=\"81\" data-parent-term-ids=\"78\">XYZ-Stages<\/button><button class=\"taxonomy-button\" data-term-id=\"82\" data-parent-term-ids=\"78\">Z-Stages<\/button><\/div><\/div>\r\n            <div class=\"reset-submit outer-inner-left-line-wrap hidden\">\r\n                <div class=\"outer-inner-left-line\"><\/div>\r\n                <button class=\"reset secondary\">Reset<\/button>\r\n                <a href=\"https:\/\/nanofaktur.com\/en\/product-search\/\" class=\"submit-search button-link secondary\" data-param-name=\"category\">\r\n                    Start search                    <img decoding=\"async\" loading=\"lazy\" class=\"icon\" src=\"https:\/\/nanofaktur.com\/wp-content\/themes\/nanofaktur-theme\/assets\/images\/icons\/magnifying-glass-icon.svg\" alt=\"Suche Icon\">\r\n                <\/a>\r\n            <\/div>\r\n\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>    \r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1229","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/pages\/1229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/comments?post=1229"}],"version-history":[{"count":12,"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/pages\/1229\/revisions"}],"predecessor-version":[{"id":2246,"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/pages\/1229\/revisions\/2246"}],"wp:attachment":[{"href":"https:\/\/nanofaktur.com\/en\/wp-json\/wp\/v2\/media?parent=1229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}